... Lead initiatives to hire additional customer service team members, implement new ... databases with the Head of Customer Service, ensuring consistency across the ... performance indicators (e.g., chargebacks, refunds, customer satisfaction, and response times) to ...
3 dias atrás
... who deliver best in class customer service to over 600K guests on ... the ability to provide excellent customer service with a ‘can do’ attitude. Comfortable ... contract, depending on base. Competencies Customer Service Interpersonal Skills Sales Skills Teamwork
um mês atrás
... deliver required service level and meet or exceed customer expectation/SLAs ... an understanding of customer’s environment and service delivery requirements to enable ... class service. Process. Documents actions taken in resolving routine customer enquiries ...
12 dias atrás