... Implementation and continuous improvement of IT service management processes Definition and ... to ensure integration of IT services with business objectives Management of incidents ... with information security standards and IT governance Profile Higher education ...
um mês atrás
... high-quality support tailored to business needs. Main Responsibilities: Diagnosing and ... downtime. Profile Educational background in IT, Computer Science, or related fields ... ). Familiarity with ticketing systems and IT support tools, such as ServiceNow ...
20 dias atrás