Descrição:
Position Description:
Main Tasks:
Support the business in their IT needs and understand the business workflows and scenarios
Manage Incidents, Requests, Changes
Provide business, team members and other project/task partnering teams updates on the issue/task/project
Understand the underlying issue and the associated patch fix/release and identify systemic issue. Contribute towards better post-release checkouts
Improving day to day tasks by writing scripts and automate tasks that are procedure oriented
Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team
Technical Skills:
Application Performance Monitor (Specifically Dynatrace)
General IT infrastructure knowledge
Particular knowledge and experience with RedHat Linux
Shell script
Language Skills:
English 4 Mastery
Soft Skills:
Good communication skills
Autonomous and proactive person
Team player
Think out-of-the box and come up with new ideas/ improvements for the processes
Organizational Skills
Skills:
- Analytical Thinking
- English
- Incident Management
What you can expect from us:
Together, as owners, lets turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.