Descrição:
At KWAN, we don’t just offer jobs - we provide platforms for growth, harnessing your unique skills, passions, and professional background to place you in a project that lets your talents shine. But we don’t stop there: we provide continuous support throughout your career journey, collaborating and evolving together, constructing a brighter future one step at a time.
Currently, we are seeking an exceptional Technical Support Engineer who thrives on complex challenges, and is ready to seize this fantastic opportunity.
Responsibilities:
- Monitor and resolve incidents, providing sustainable IT solutions;
- Provide support to IT and technical users;
- Ensure the technical delivery, installation, and development (if necessary) of functionalities requested within the scope of projects;
- Manage projects, including writing technical specifications, monitoring deliveries, conducting tests, and planning while respecting established milestones and updating JIRA tickets.
Requirements:
- 4+ years' worth of experience as a Technical Support Engineer;
- Extensive experience with Hadoop, Hive, HDFS;
- Knowledge of Oracle Databases;
- Knowledge of Shell / Powershell / Dos / SQL and Java Scripting;
- Knowledge of Unix and Windows systems;
- Knowledge of Atlassian suite (JIRA, Confluence, XRAY);
- French fluency;
- Good level of written and technical English.
Offer:
- Empowering Work Culture: Immerse yourself in a supportive, safe, and respectful work environment where every voice matters;
- Tailored Career Advancement: Leverage our comprehensive career development program, structured meticulously to fuel your professional growth;
- Continuous Learning: Engage in a variety of tech meetups and webinars, designed to keep you at the forefront of the industry;
- Community and Fun: Participate in exciting company events, from movie nights and trivia games to dinners and our annual summer gathering.
We believe in work-life integration and encourage team-building and networking.
Not sure yet? No problem! Reach out anyway, and let our team guide you through the best opportunities we have for you.
If this offer resonates with your career aspirations and you're ready to embrace an exciting new challenge, we encourage you to seize this opportunity!