Descrição:
We are looking for a Application Support Specialist to work in Lisbon who's eager to embark on an exciting new opportunity! Apply here
About KWAN
We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.
Responsibilities:
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Effectively manage and solve production incidents;
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Follow-up and coordinate changes and technical operations (electrical shutdown, servers mode, Disaster Recover procedures, etc.);
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Participate in change management (applications and infrastructure), which involves collaborating with different teams such as development, sysadmin, DBA and networking;
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Keep documentation up to date: document the components and operations of the applications (architecture, procedures, supervision need);
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Manage backup data and ensure regular restoring tests;
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Monitor applications and infrastructure in an effective way, compliant with the established SLA for all business lines;
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Control load capacity for the applications;
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Contribute consistently to the continuous automation and improvement of existing procedures;
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Work closely with the development teams on defining the architecture of new applications, according to the infrastructure standards.
Requirements:
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Minimum 2 years of experience in similar roles;
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Good knowledge on both Linux and Windows environments;
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Experience with BMC/Control-M or other industrial scheduler;
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Good knowledge of scripting languages (Shell, Python and/or PowerShell);
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Concepts of databases;
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Experience with Infrastructure back-ups;
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Experience with monitoring tools;
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Knowledge of LDAP, Firewall, Reverse proxy, Active Directory and Kerberos;
Does it sound exciting? Apply now!