Assistant (Executive, Relief, Team) - English Speaker

Descrição:

Who You'll Work With

You will be part of our Global Administration team. This team is passionate about delivering exceptional administrative, organizational, and logistical support. They enable our colleagues and our firm to operate efficiently and fulfill its purpose to help create positive, enduring change in the world.

Based in our McKinsey Global Services office in Lisbon you will work with consultants, function leaders, external vendors, peer assistants, and other colleagues across the globe on tasks with international reach. You will support managers and partners who are based in other offices than yours and collaborate with your team of assistants onsite in Lisbon, working in a hybrid model.

Your Impact

You’ll build meaningful, collaborative relationships with your teammates and the colleagues who depend on your administrative support.

Whether it’s managing a full calendar, scheduling meetings across various time zones, or arranging and coordinating complex travel logistics, you’ll apply your multitasking, organizational, and decision-making skills to fulfill critical administrative and logistical requests.

At McKinsey, we have three different assistant roles executive, team, and relief. As an executive assistant, you will provide long-term support for several executive-level colleagues, learning their preferences and developing close working relationships. As a team assistant, you will support client service teams for the duration of their client engagements from one to 12+ months, coordinating their working style and managing multiple schedules. And as a relief executive assistant, you will provide backup cover for absent assistants, supporting consultants for a short period of time, which gives you the opportunity to expand your network quickly and gain exposure to different regions, industries, and functions in which McKinsey operates. During the recruiting process, we’ll work together with you to align your skills and experience with one of these positions.

We’re seeking professionals with an attention to detail and ability to problem solve in a collaborative and inclusive team environment. We place a high value on emotional intelligence. Your ability to engage and respond appropriately will be critical in maintaining relationships with executive-level colleagues. This role is an excellent opportunity for professionals with experience in customer service, corporate administration, client support, or those currently in assistant roles who want to further develop their knowledge and ability. We offer extensive training to help you deepen your skills and grow your expertise.

See a day in the life of our executive assistants.

As a people-first firm, we offer a competitive salary, plus an exceptional benefits package that includes

• Private medical insurance at no cost covering medical, dental, vision, and mental healthcare
• Food card with daily allowance
• Fully paid sick days (when documented)
• Mental health support
• Various wellbeing, connectivity, and volunteering initiatives
• Extensive professional development, coaching, and mentorship opportunities
• Diverse, equitable, and inclusive environment with office- and firm-wide initiatives and communities (charities, sports teams, LGBTQ+, and more)
• Office in a convenient location with many public transport options and attractive surrounding areas
• And more
  
  

Position requires a 50/50 hybrid work setup - split evenly between remote and in-office presence.

Your Qualifications and Skills

• Ability to communicate effectively, both verbally and in writing, in English (C1 level – CEFR or equivalent)
• 4+ years of experience, preferably in a customer service, client support, or related field
• Strong email and calendaring skills
• Solid knowledge of Windows and Microsoft Office applications; Outlook proficiency preferred
• Excellent administrative, organizational, and problem-solving skills
• Ability to work effectively in a fast-paced, deadline-driven environment (including prioritization skills, flexibility toward change, sense of urgency, and dealing with ambiguity)
• Strong attention to detail, can-do attitude, and ownership mindset
• Outstanding customer orientation and ability to professionally handle confidential and/or sensitive information
• Eagerness to learn, collaborate, and share knowledge and experiences across regions and teams
• Ability to establish and strengthen relationships with colleagues, clients, and external vendors across the globe