... job description Customer support desk within market locations, ... be resolved by Global Service desk; Physical intervention / support ... required user’s desk (e.g. hardware support, display ... management) and SRM (service request management), which are ...
16 dias atrás
... the telecommunications infrastructure incident management service; Creation of work methods, ... manuals; Ensuring 24-hour customer service delivery; Monitoring schedules; Training ... 3/5 years of experience as a Help Desk Operator / Team Coordinator - NOC; ...
21 dias atrás
... -available service model; 6. Write technical documents and be a process oriented consultant; 7. ... to work with service requests, incidents and problems (i.e.: Service Now, Remedy, ... is a plus; 8. Power BI Reporting Services experience is a plus; 9. Experience ...
16 dias atrás