Descrição:
Application Support – L3
There's no secret to become number-one, it takes willingness to improve and determination to pursue it. At GRiT®, it’s all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal.
We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.
Recognizing each person’s unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.
People. Technology. Innovation. All-around it.
Are you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together.
Job Description
As a key contributor, you will be responsible for 3rd line application support, including incident/problem analysis and resolution. Involved in task automation, service level management and monitoring, and communication between technical and functional teams. Develop and update tools, internal processes, and support documentation. Focus on continuous analysis to enhance service management processes and tools.
Must-Have:
- Proven experience in similar roles
- Strong technical skills in scripting languages as Python, Bash or Perl
- Experience with Linux and/or Unix operating systems
- Knowledge of ISO 20000 standards for IT service management and process improvement
- Bachelor's degree in relevant area
- Fluency in English
Would be great if you have:
- Understanding of programing language: Java
- Hands-on experience with ELK Stack (Elasticsearch, Logstash, and Kibana) for log management and data visualization.
What’s in it for you:
- Continuous Training and Certifications
- GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize
- Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…)
- Unique Events
- Welcoming Office (Fruit, Coffee, Pool Table, etc.)
- Competitive Compensation
- Pay for Performance
#TechWithPassion - Fuel your fire, join our tech tribe!
Apply here: